TERMS AND CONDITIONS
Last Updated: May 2025
These Terms and Conditions (“Agreement”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Slash Health, Inc. (“Slash Health,” “Company,” “we,” or “us”), governing your use of our services, including but not limited to our website, mobile application, and related negotiation and advocacy services on your behalf.
1. Acceptance of Terms
By uploading any dental or medical billing information to the Slash Health platform or by otherwise using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, you must not use the services.
2. Scope of Services
Slash Health provides a service through which customers can upload health and dental bills and related documentation. Upon receiving such materials, and with your express authorization, Slash Health will attempt to negotiate reductions, settlements, or alternative payment arrangements with:
- Your dental care providers;
- Insurance companies;
- Billing administrators;
- Medical debt purchasers;
- Collection agencies;
Any third party asserting a claim based on your dental treatment.
3. Authorization to Act on Your Behalf
By submitting a dental or medical bill to Slash Health, you hereby grant Slash Health and its agents the authority to:
- Communicate and negotiate with third parties regarding the submitted bill;
- Act as your representative in resolving, disputing, appealing, or settling any charges related to the bill;
- Receive and review any documents or correspondence related to your account;
- Submit documentation and sign forms as necessary in connection with the above on your behalf.
This authorization is limited solely to the bill(s) submitted by you and related matters and does not authorize Slash Health to act on your behalf for any unrelated legal or financial matters.
4. HIPAA Authorization
Authorization to Disclose Protected Health Information
You hereby authorize any of your healthcare providers, insurance companies, billing administrators, and collection agencies to disclose to Slash Health, Inc. and its representatives the following Protected Health Information (“PHI”) as defined by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”):
- Any dental or medical bills and related charges;
- Records of payment and insurance coverage;
- Documentation of appeals, settlements, or correspondence related to billing;
- Any information reasonably necessary to assess and resolve your bill.
This authorization shall remain in effect from the date of acceptance until (a) SLASH MEDICAL, INC. negotiates a dental or medical bill that you accept or (b) you revoke such authorization in writing. Revocation shall not affect any disclosures made before receipt of such revocation.
You acknowledge that once your PHI is disclosed to Slash Health, Inc., it may no longer be protected under HIPAA, but Slash Health agrees to maintain the confidentiality of such information in accordance with applicable law.
5. User Representations
By using our services, you represent and warrant that:
You are the patient or a legally authorized representative of the patient whose bill is being submitted;
All information you provide is accurate and complete to the best of your knowledge;
You are at least 18 years of age or the age of majority in your jurisdiction.
6. No Guarantee of Outcome
You acknowledge and agree that Slash Health cannot and does not guarantee that any bill will be reduced or resolved in your favor. All negotiations are undertaken on a best-efforts basis. Slash Health is not a law firm; its sole means of delivering reduced or favorable medical/dental bills is through marketing bartering.
7. Fees and Payment
Slash Health is still experimenting with its pricing model and thus provides different pricing to each customer on a case-by-case basis. This can include free services until a corporate-wide pricing model is adopted.
8. Limitation of Liability
To the fullest extent permitted by law, Slash Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the services.
9. Governing Law and Venue
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.
You agree that any legal action or proceeding arising out of or related to this Agreement or the services provided shall be brought exclusively: In the United States District Court for the Southern District of Ohio, Western Division (Dayton), or If federal jurisdiction is lacking, in the courts of Montgomery County, Ohio.
You hereby consent to the personal jurisdiction and venue of such courts and waive any objection based on an inconvenient forum.
10. Modification of Terms
We may update these Terms from time to time. If we make material changes, we will notify you via email or through our platform. Continued use of our services after such updates constitutes acceptance of the revised terms.
11. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
12. Entire Agreement
These Terms, along with our Privacy Policy and any applicable authorization forms, constitute the entire agreement between you and Slash Health regarding your use of the services.